How to Choose the Right Software Escrow Agent to Suit Your Needs

Written by Jo Rust | Published on April 3, 2023


In today's world, software is an integral part of business operations. It is used to streamline processes, manage data, and enhance productivity. However, it is crucial to ensure that your software is secure and protected. A software escrow agent, such as Codekeeper, can assist with this. 


A software escrow agent is a third-party that holds the source code and other essential materials of your software in escrow. The materials held in escrow are released to you if certain conditions are met. In this article, we will discuss how to choose a software escrow agent.


Look for Experience

The first thing to consider when choosing a software escrow agent is their experience. You want to work with a company that has a proven track record of providing reliable escrow services. Look for a company that has been in business for several years and has a good reputation in the industry. Codekeeper has been in business for close to 10 years and has served thousands of clients worldwide, including the top 4 accounting firms globally.


Check for Certifications

Certifications are a way to ensure that a software escrow agent is qualified to provide the services they offer. Look for certifications such as the International Association of Software Architects (IASA) Certified Software Architecture Professional (CSAP) or the Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI). Security is our top priority, and we operate in compliance with ISO27001 guidelines.


Evaluate Their Security Protocols

Security is a critical consideration when it comes to software escrow. You want to work with a company that has strict security protocols in place to protect your source code and other materials. Ask about their physical and digital security measures, including how they store and transmit your data.


Secure system processes are at the core of our products and services. We safeguard your source code and data with strong encryption, firewalls, secure email, and proactive 24/7 system monitoring.

Codekeeper Software Escrow Agent

Consider Their Customer Support

Customer support is vital when it comes to any service provider, and software escrow agents are no exception. Look for a company that offers excellent customer support, including fast response times and knowledgeable representatives.

Our experts are always ready to answer any questions you might have and work with you to find a solution for any challenge you might be experiencing.


Review Their Contract Terms

When choosing a software escrow agent, it is essential to review their contract terms carefully. Look for a company that offers flexible contract terms that meet your specific needs. Pay attention to factors such as release conditions, fees, and renewal terms.

We are transparent in how our contract terms are structured. You can download a sample of our software escrow agreement here.


Verify Their Track Record

Before signing a contract with a software escrow agent, it is crucial to verify their track record. Look for customer testimonials and case studies that demonstrate their ability to provide reliable escrow services. You may also want to check with industry associations or regulatory bodies to ensure that the company has a good reputation in the industry.

We are very transparent in our operations, and anyone is welcome to do background research on our company.


Look for Industry Expertise

Finally, consider working with a software escrow agent that has industry expertise in your particular field. This can be especially important if you work in a highly regulated industry, such as healthcare or finance. Look for a company that understands the unique challenges of your industry and has experience providing escrow services to other businesses in your field.

We offer a range of escrow services that cover anything you can think of that can be placed into escrow. We have experience working with various companies and corporations worldwide in many different industries.


In conclusion 

Choosing a software escrow agent is an important decision that should not be taken lightly. You want to work with a company that has the experience, certifications, and security protocols necessary to protect your source code and other materials. Additionally, you should look for a company that offers excellent customer support, flexible contract terms, and industry expertise. By taking these factors into consideration, you can find a software escrow agent that meets your specific needs and provides the peace of mind you need to focus on growing your business.

If you’d like to discuss how Codekeeper can help your business protect your digital assets, book a no-strings-attached demo call with one of our experts by clicking on the button below. 


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Codekeeper : State-of-the-art software escrow solutions