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Millions of users of Mailchimp, a renowned email marketing platform, were affected by a data breach on January 18th, 2023. Sensitive information, including names, email addresses, and other personal data, was compromised. Mailchimp, however, has pledged to secure the platform and prevent similar attacks. Nevertheless, this event raises concerns about the security of Software as a Service (SaaS) products and the advantages of SaaS escrow.

SaaS escrow is a service that safeguards both SaaS providers and their customers by granting access to the source code, data, and other crucial assets if a catastrophic failure occurs. Such failures may include a security breach, financial instability, or bankruptcy. The service acts as an intermediary between the provider and its customers, storing the provider's code and data in a secure place and releasing it to customers only in specific circumstances.

In the case of Mailchimp, SaaS escrow could have been an invaluable tool for both the provider and its customers. It, for example, could have provided a safety net for Mailchimp in the event of this security breach following a previous breach that took place in 2022. Mailchimp's customers could have been assured that their data and other critical assets would remain secure even if the provider experienced a breach or other failure.

Software escrow is a valuable tool for software developers and their customers to protect their investments and ensure the continuity of services. In this article, we will compare the top 10 software escrow providers in the market based on their services, pricing, and customer support.

Codekeeper is a software escrow agent that provides an all-inclusive service that includes software escrow solutions, SaaS solutions, and source code escrow solutions. Their services include automatic updates with an extensive integrations library and a customizable software escrow agreement tailored to their client’s needs. Codekeeper's state-of-the-art online application is built to provide a central control panel for accessing, updating, and editing your escrow account. Codekeeper's customer support team comprises industry experts that are available to assist clients with support and troubleshooting issues. With close to a decade’s experience in the industry with some of the most renowned brands in the world on their clients list you can rest assured that you are in the best hands.

Escrowtech is a software escrow provider that offers a range of escrow services, including software escrow, hardware escrow, and SaaS escrow. Their services are designed to protect the interests of both software developers and their customers. Escrowtech's escrow agreements are flexible and can be customized to meet the needs of each client. They offer secure storage of software code and intellectual property, as well as verification and release services. Their customer support team is available 24/7 to assist clients with any issues or concerns.

Escrow London is a UK-based software escrow provider that specializes in escrow services for the financial services sector. Their services include software escrow, data escrow, and source code escrow. They provide secure storage of intellectual property and code, as well as verification and release services. Escrow London's escrow agreements are designed to meet the regulatory requirements of the financial services sector. Their customer support team is available to assist clients with any questions or concerns.

Vaultinum is a software escrow provider that offers secure storage of software code and other intellectual property. Their services include software escrow, data escrow, and source code escrow. They offer customizable escrow agreements that cater to the specific needs of their clients. Vaultinum's technology platform is built to meet industry standards for data security and encryption. They provide verification and release services and have a customer support team available to assist clients with any questions or concerns.

Escrow Associates is a software escrow provider that offers a range of escrow services, including software escrow, data escrow, and source code escrow. They provide secure storage of intellectual property and code, as well as verification and release services. Escrow Associates' escrow agreements are flexible and can be customized to meet the needs of each client. They offer competitive pricing and have a customer support team available to assist clients with any questions or concerns.

Iron Mountain is a global provider of storage and information management services, including software escrow. Their services include software escrow, data escrow, and source code escrow. They offer customizable escrow agreements that cater to the specific needs of their clients. Iron Mountain's technology platform is built to meet industry standards for data security and encryption. They provide verification and release services and have a customer support team available to assist clients with any questions or concerns.

NCC Group is a global provider of software escrow services. They provide secure storage of intellectual property and code, as well as verification and release services. NCC Group's escrow agreements are flexible and can be customized to meet the needs of each client. They offer competitive pricing and have a customer support team available to assist clients with any questions or concerns.

Escrow Europe is a software escrow provider that offers a range of escrow services, including software escrow, data escrow, and source code escrow. They provide secure storage of intellectual property and code, as well as verification and release services. Escrow Europe's escrow agreements are flexible and can be customized to meet the needs of each client. Their technology platform is built to meet industry standards for data security and encryption. They have a customer support team available to assist clients with any questions or concerns.

ETS Escrow

ETS Escrow is a software escrow provider that specializes in software and SaaS escrow services. They provide secure storage of intellectual property and code, as well as verification and release services. ETS Escrow's escrow agreements are flexible and can be customized to meet the needs of each client. They offer competitive pricing and have a customer support team available to assist clients with any questions or concerns.

Ironclad Escrow is a software escrow provider that offers a range of escrow services, including software escrow, data escrow, and source code escrow. They provide secure storage of intellectual property and code, as well as verification and release services. Ironclad Escrow's escrow agreements are flexible and can be customized to meet the needs of each client. They offer competitive pricing and have a customer support team available to assist clients with any questions or concerns.

Software escrow providers offer a range of services to protect the interests of software developers and their customers. When selecting a software escrow provider, it is essential to consider the specific needs of your business and choose a provider that can provide the level of service required to protect your investment and ensure continuity of services. Factors to consider include the provider's reputation, services offered, pricing, and customer support.

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Codekeeper : State-of-the-art software escrow solutions